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Terms and Conditions

All the trips published in our website and operated by Himalayan Travel Consultant having head office in Kathmandu, Nepal has following terms and conditions.

Contract between Himalayan Travel Consultant and client

These booking conditions contain vital information, it is necessary that all customers carefully read and understand them. By booking the trip with Himalayan Travel Consultant and paying the non-refundable deposit of $200 or full payment considered you read and understand and agree to be bound by these booking conditions. Beside the deposit amount some area where we have to pay special permit and have to pay in advance like in case of top end properties we request our customers to pay full amount at the time of the booking.

Whatever written up there a deposit or 25% down payment is necessary to secure your place on our holiday package. 50% down payment necessary if more than eight weeks prior to arrival date and 100% down payment necessary if less than eight weeks prior to arrival date. (If these causes a problem write to us, we like to hear you and try to be flexible.)

Prices are calculated in twin share basis and totally calculated on the basis of the cost and exchange rate at the time of the booking, Himalayan travel Consultant reserve the right to impose surcharge up to 50 days before departure due to very unfavorable exchange rate, increase in airfares or other means of transport and taxes. Single room supplement charge will be imposed to client who does not have another tour participant to share room or tent with. Any of these instances we are responsible for first 5% and you are responsible for remaining balance. The levy of up to 4% applied to all purchase made by all major credit cards.

How can I pay my deposit?
By credit card
By bank transfer

Our Banking Details

Beneficiary: HIMALAYAN TRAVEL CONSULTANT PVT.  LTD.

Account Number: 0570017248836

Bank Name: MEGA BANK NEPAL LIMITED

Bank Address: Thamel, Kathmandu, Nepal

Swift code: MBNLNPKA

Last minute booking
We accept your last minute booking with 100% payment for your vacation only in case of Nepal, a week in case of  Bhutan and 3 weeks in case of Tibet (sometime 15 days prior to the tour starting date might be fine please write to us.), all other trip are not accepted in last minute because of the documentation of your visa. The flight tickets in last minute might not be available and might incur extra cost to client.

Cancellation policy
If you wish to cancel all or part of the holiday booking with us, notification of cancellation must be made to us in writing or present personally at our head office. The date of the cancellation is the date of which you showed up in our office or the date which we received cancellation notification. The applicable charge and days before departure are as follows.
56 days or more before departure: loss of deposit
21 to 55 days before departure: 50% of the total cost
1-20 days before departure: 100% of the total cost

Note: top end hotel in Nepal and Bhutan charges 100% non-refundable. No refund from flight and visa cost. If you bear a good insurance policy you might get recovered under the policy you purchased. (Check your insurance company for the details.)

Incomplete tours
No refund will be made to client who leaves a trip for any reason regardless of whatever portion of the trip itinerary left. No refund will be made for any accommodation, transport, sightseeing, meals or services not utilized.

Unforeseen circumstances
If we cancel your trip due to any unforeseen circumstances like war, natural disaster, unfavorable weather condition, political situation, people unrest and conflict we recommend you an alternative trip of similar standard or we are liable to pay the amount deposited by you. Any other cost by these unforeseen circumstances like your rescue, treatment and any type of cost is entirely your responsibility.

Client’s responsibility and tour amendment
A guide or representative from our company deserves all authority during your tours. For any unlawful act by you, you are compelled to leave the tour and there will be no refund for that reason. Amendment or alteration of your holiday package, a prior notice is requested. You might be obliged to alteration in the last minute due to inclement weather or any other serious reasons, talk to us or our representatives.

Risk and Responsibilities
All the trips operated by us in different countries where standard of accommodation, transport, safety, medical facilities and infrastructures may not meet standard like your home country, so our client supposed to assume where they are going and what they supposed to do. A lot of trips involved inherent risks include without limitation the possibility of injury or death, loss or damage to property, disease and discomfort to our valuable clients, so you are recommended to understand the situation. We assure your safety and well-being is of utmost importance to us and tries to find the best possible solutions at the time of the need.

Passports, visas and travel insurance
It is our client’s responsibility that you carry valid passport (The passports must be valid for more than 6 months) and proper visa when traveling with us. In case we are processing your visa, providing the necessary document is entirely your responsibility. Any delay due to incomplete documentation is not entertained by the company. All our clients are encouraged to buy a comprehensive insurance policy that covers medical need, natural calamity, helicopter evacuation, personnel accident, trips cancellation etc.

Flight delays and cancellation
Nobody can forecast the mountain weather perfectly. The flights to mountain regions specially Lukla( Everest Region), Jomsom (Annapurna Region), Phaplu, Suketar, Simikot and Lhasa, Bhutan might be delayed or cancelled due to bad weather in the mounatins. Our clients are advised to have a contingency day to avoid prepare some delays and frustrating consequences/situations. In case of flight cancellation or delay, post tour or pre tour, any cost incur like hotels, meals, transportation is entirely client’s responsibility.

Complaints
If you have any complaint regarding your trip, you must make it known at earliest possible opportunity to your guide, escort or tour manager, who normally take appropriate action and find a proper solution. If not appear personally before departure to responsible person. At the end of your trip if you feel your complaint is not been properly addressed notify the managing director in writing not more than 15 days of the end of your trip.